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Our support team is available to help you with installation, extension configuration, API troubleshooting, or general inquiries.

Email Support thedigitalranker@gmail.com
Publisher Web Centrix Technologies
Response Time Within 24 Hours

Chrome Extension Troubleshooting & Setup

Q: Why does the extension show "Cannot reach API" or loading errors?

If the extension cannot connect to the backend API server, follow these quick steps:

  1. Right-click the Astro Naksh icon in your Chrome extensions bar and select Options.
  2. Ensure your API Server URL is set to https://api.astronaksh.in (or your custom server URL).
  3. Click Save API Settings and test connection.
  4. Make sure your browser is connected to the internet and ad-blockers are not blocking requests to *.astronaksh.in.

Q: How do I change my location for Rahukalam and Panchanga?

Open the extension popup, click on Settings / Location, type your city name (e.g., New Delhi, Mumbai, London, New York), and click Save. The extension will recalculate sunrise, sunset, and Tithi timings for your specific coordinates.

Q: How do I submit feedback or report a bug?

Use the contact form below or email us directly at thedigitalranker@gmail.com with your Chrome version and extension version number.

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Fill out the form below to submit a support request directly to our developers.